AI & automation
Tech specs
- Function
- Takes the repeat admin off your plate.
- Alt mode
- Cassette deck
- Fixes
- Admin eats the evening
- Works with
- CRM & sales, Ops & tooling
- Results
- Ki-Carma Garden Products
The admin shouldn’t be the job you do at night.
Most small businesses don’t need an AI strategy. They need the quote to go out without someone typing it at 9pm, the follow-up to happen without anyone remembering, and the reports to turn up on their own. That’s what I use AI and automation for.
AI & automationHover the card to transform it.
Where it leaks.
Automation on its own tends to automate the mess. Somebody wires up a tool, it copies data from one place to another, and nobody notices that the process underneath never made sense.
The ball gets dropped between the sale and the delivery. The quote goes out a week late because it lives in someone’s head. The job details get re-typed three times because the CRM and the job software don’t talk.
I fix the process and automate it in the same piece of work, so the automation takes load off rather than adding a new thing to look after.
What’s included.
Includes
AI & automation
- A person in the loopAI drafts, you decide, until you’re happy to let it run.
- Where the hours goThe few jobs where automation saves the most.
- Enquiries sorted and answeredThe inbox stops being an evening job.
- Quotes and follow-ups draftedReady to check and send.
- Jobs and reports moved alongUsing the tools you already have.
Where I’ve done it.
Real clients. Pick up a box, then turn it over.
The Paperwork Does Itself
Nobody could safely update the site, so the safety sheets went stale.
The plot
Staff couldn’t safely update the old WordPress site, so product details and safety data sheets drifted out of date.
What I did
- Rebuilt the site on a setup staff can update without risk.
- Set the safety data sheets to attach themselves to the right products automatically.
- Ran the stockist finder from a Google Sheet the team already uses.
- Moved all 80+ products across, with nothing dropped.
What changed
- Safety information now updates itself.
- Every product came across, and it launched on its fixed deadline.
- 100/100 PageSpeed on desktop.
What it works with.
AI & automation is one part. What breaks is usually the hand-off between parts, so these come with it, and I own both ends of it.
Who it’s not for.
- You want a chatbot on your website because a competitor has one.
- You want AI to replace judgement nobody’s written down yet.
- You want tools set up but not the process they sit in.
If none of that’s you, tell me what’s going on below. You’ll get a straight answer about whether I can help.
Check my business
A few questions so I know what I’m walking into. If I’m not the right person for it, I’ll tell you that too.